FAQS

Gas Cylinder Level Sensor FAQS

Frequently Ask Question

Gas Cylinder Level Sensor can only be installed at bottom center of the tank.
Since the ultrasonic wave is propagated vertically, the sensor can only be installed at the bottom center of the tank. If installed on the side where there is liquid, the measured reading is the diameter of the tank; If installed at the top, there is no reading.
A small amount of coupling agent needs to be applied before each sensor installation. The purpose of the coupling agent is to prevent air between the sensor and the tank wall, since air will prevent the transmission of ultrasonic waves.
You’ll need a smartphone (ios or Android) and download SMART TANKS /EchoCheck app.
The sensor uses Bluetooth broadcast mode to communicate with the smartphone. When using the sensor for the first time, the user needs to turn on Bluetooth and the “SMART TANKS” app, then press the “SYNC” button on the back of the sensor for more than 5 seconds until the new tank information appears on the “SMART TANKS” app interface.
Each sensor can connect to multiple phones simultaneously.
Measurement accuracy: 0.5%
The Bluetooth signal range in open conditions is 150m; If installed at the center bottom of the tank, the Bluetooth signal range is 25m.
Yes, the blind area is about 4cm, which means that the sensor can’t measure liquid levels below 4cm.
The maximum measuring range of the sensor is 1.5m, which means that the height of the tank can’t exceed 1.5m. So you can measure up to 100lb/50KG of tanks.
This product can only be installed on steel and must be single-layer tank. If it is other storage tanks, please consult your local agent.
The ultrasonic principle can measure many liquids, but this product is primarily designed to measure propane, if you have other storage tanks to measure, please consult your local agent.
Gas Cylinder Level Sensor operating temperature: -20℃~60℃.
You need to use a flat-head screwdriver to open the back cover and replace the battery with a new one. After replacing the battery, you need to press the “SYNC” button for more than 5 seconds to reconnect with the phone.
Gas Cylinder Level Sensor uses CR2032 battery, which you can buy at your local supermarket or store.
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